Frequently Asked Questions
Everything you need to know about Cramer sports gear, orders, and performance equipment.
What payment methods do you accept for orders?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How long does shipping take for sports equipment?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear ready for an upcoming game or event.
What is your return policy for worn athletic apparel?
For hygiene and safety reasons, we only accept returns on items in their original, unworn condition with tags attached within 30 days of purchase. Defective performance gear is covered under our quality guarantee.
Do you offer bulk discounts for school teams or sports clubs?
Yes, Cramer provides specialized pricing for team sets and bulk equipment orders. Please contact our sales department via the 'Team Orders' page for a custom quote.
How do I ensure I am ordering the correct size for protective gear?
Each product page features a detailed sizing chart with measurement instructions. We recommend measuring according to the specific guide to ensure maximum protection and comfort during play.
Are Cramer products covered by a warranty?
Yes, all our professional-grade sports equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can compete with confidence.